Terms and Condition
Terms and Conditions
Last Updated: May 11, 2025
Terms of Use for Short Code Service
Welcome to the Serenity Wellness & Coaching Services, LLC Short Code Service (“Service”). By using our short code services, you agree to the following terms and conditions (“Terms”). Please read them carefully before opting into or using our Service.
Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the: https://serenitywellnessandcoaching.com/home-5651 website (the “Service”) operated by Serenity Wellness & Coaching Services, LLC (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1. Service Description
The Service provides appointment updates, reminders, and promotional messages to users via SMS through short code messaging. The short code used for this Service is powered by Lead Connector, a telephony provider.
2. Acceptance of Terms
By using our Service, you agree to these Terms, our Privacy Policy, and any additional terms, conditions, or agreements we may provide in relation to the Service.
3. User Consent
By subscribing to the Service, you provide express consent to receive SMS messages from Serenity Wellness & Coaching Services, LLC on your mobile device. These messages may include, but are not limited to:
Appointment updates
Health and wellness tips
Promotional offers and events
You acknowledge that message and data rates may apply based on your mobile carrier’s policies. Message frequency will vary depending on user interactions with our Service.
4. Opting In
Users can opt into the Service by submitting their contact information on our website or through our intake forms. When you opt in, you will receive a confirmation message, and message frequency will be based on your service interactions.
5. Opting Out
You can opt out of receiving messages from our Service at any time by replying STOP to any message received. Upon opting out, you will receive a final confirmation SMS and will no longer receive messages unless you opt back in.
6. Message Frequency
The Service will send periodic messages to the mobile number you provide. Typically, you can expect to receive up to 5 messages per month, depending on your activity with Serenity Wellness & Coaching Services, LLC.
7. Cost and Charges
Serenity Wellness & Coaching Services, LLC does not charge for this messaging Service; however, standard message and data rates may apply as per your carrier’s policy. Contact your mobile provider for more details.
8. Content Ownership
All content provided via the Service—including but not limited to text, images, and links—is the property of Serenity Wellness & Coaching Services, LLC and may not be copied, reproduced, or used without our express written consent.
9. Prohibited Use
You agree not to use the Service for:
Sending unsolicited or unauthorized advertising, promotional materials, or spam
Engaging in any unlawful, harmful, or fraudulent activity
Impersonating any person or misrepresenting your affiliation
Serenity Wellness & Coaching Services, LLC reserves the right to terminate your access to the Service for any misuse or violation of these Terms.
10. Privacy
Your use of the Service is subject to our Privacy Policy, which governs how we collect, use, and protect your personal data. We may share your information with Lead Connector solely for the purpose of delivering SMS services. Lead Connector’s privacy policy may apply during message delivery.
Note: Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
11. Limitation of Liability
To the fullest extent permitted by law, Serenity Wellness & Coaching Services, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
Your use or inability to use the Service
Any unauthorized access to or use of your information
Any other matters relating to the Service
12. Disclaimers
The Service is provided “as is” and “as available.” We do not guarantee uninterrupted or error-free performance. We are not responsible for network delays, message delivery issues, or mobile carrier performance.
13. Changes to the Terms
We may modify or update these Terms at any time. Changes become effective immediately upon posting on our website. Continued use of the Service indicates your acceptance of any changes.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions.
15. Contact Information
If you have any questions or concerns regarding these Terms or the Service, please contact us: [email protected]
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